• ABB Ability™ Industrial Knowledge Vault leverages generative AI to revolutionize information management, enabling faster, smarter, and more sustainable decision-making.
• By utilizing natural language queries and enhancing human-machine collaboration, the solution transforms data into actionable insights.
• Developed in collaboration with Microsoft, this cutting-edge tool combines expertise from two industry leaders to enhance workforce efficiency and productivity.

ABB has introduced the ABB Ability™ Industrial Knowledge Vault, a generative AI-powered solution aimed at addressing the increasing challenge of knowledge retention in industrial settings. Powered by Microsoft Azure OpenAI Service, this innovation secures, preserves, and dynamically converts critical expertise into step-by-step workflows, allowing employees to quickly access and implement best practices. This approach helps businesses streamline operations while maintaining the highest safety standards.

As skilled employees retire, organizations risk losing decades of accumulated knowledge, which can disrupt efficiency, innovation, and operational continuity. Traditional documentation methods are often fragmented and require extensive manual effort to compile and interpret. The Industrial Knowledge Vault resolves this issue by centralizing and structuring expertise in a secure repository, accessible through intuitive natural language interactions, enabling engineers and operators to execute tasks with greater efficiency.

Through the integration of ABB Genix™ CoPilot and Microsoft Azure OpenAI Service, this solution processes and synthesizes information into clear, actionable workflows. Employees can retrieve insights seamlessly using a conversational interface, enhancing operational effectiveness.

With its ability to generate structured workflows instantly from natural language input, the system eliminates the need for manual document analysis. Additionally, its policy and procedure management functionalities ensure role-based access control, streamlining compliance and version tracking. Real-time decision support provides immediate insights, reducing onboarding time and improving overall performance. The solution is deployable across cloud, on-premise, or ABB SaaS environments.

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“Industries are confronting a significant knowledge gap as experienced professionals retire, taking invaluable expertise with them,” said Sanjit Shewale, Global Head of Digital, Process Industries, ABB. “Our Industrial Knowledge Vault directly addresses this issue, offering a secure and easily accessible platform to support businesses in their digital transformation. By capturing, preserving, and sharing critical knowledge, organizations can ensure operational continuity and empower their workforce with real-time information to work smarter, faster, and more sustainably.”

Continuously evolving, the Industrial Knowledge Vault learns from real-world applications, refining workflows and best practices to foster ongoing improvements. By integrating with existing industrial systems, it enhances collaboration between field workers and control centers, providing real-time operational visibility, reducing inefficiencies, and optimizing overall process performance.

“Our partnership with ABB allows industrial organizations to fully leverage AI-driven knowledge management,” said Sonja Meindl, Enterprise Commercial Director, Microsoft Switzerland. “By merging AI capabilities with deep industry expertise, we enable businesses to bridge knowledge gaps and create more resilient, efficient operations.”

ABB customers can ensure operational stability and empower their workforce with the Industrial Knowledge Vault.

About ABB

ABB is a global leader in electrification and automation, committed to fostering a more sustainable and resource-efficient future. By integrating engineering expertise with digital technologies, ABB supports industries in optimizing performance, enhancing efficiency, and promoting sustainability. This commitment is embodied in ABB’s motto: ‘Engineered to Outrun.’ With a legacy spanning over 140 years and a workforce of approximately 110,000 employees worldwide, ABB remains at the forefront of innovation. The company’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). For more information, visit .

About ABB Process Automation

ABB’s Process Automation division specializes in the automation, electrification, and digitalization of industrial operations, supporting essential industries such as energy, water, materials, manufacturing, and logistics. With nearly 20,000 employees, state-of-the-art technology, and extensive service expertise, ABB Process Automation enables industries to operate more efficiently and sustainably.

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