• The latest service frameworks are designed to assist clients in transitioning from conventional reactive maintenance systems to proactive strategies.
• This initiative expands upon ABB’s existing ABB Care program by adding offerings for Mining Automation and Hoisting.
• Clients will experience optimized performance, increased availability, and reduced downtime.

ABB has unveiled a new collection of service solutions aimed at streamlining maintenance and enhancing the operational well-being of critical mining assets. This expansion of the comprehensive ABB Care program includes Mining Automation and Hoisting, integrating the company’s mining and technological expertise to support clients in evolving their maintenance strategies continuously.

In the current landscape, the mining sector faces tremendous pressure to satisfy production requirements while grappling with escalating costs, workforce shortages, and the urgent need to fulfill sustainability goals. With productivity ranking as a top priority for major mining organizations, minimizing downtime is essential. Conventional maintenance practices often depend on responding to problems after they arise. In contrast, adopting a proactive stance not only prevents availability losses but also boosts overall system efficiency and lifespan.

Recent insights from ABB’s World Class Maintenance Standard study on mine hoists corroborated this shift. Customers employing proactive maintenance strategies reported an average of 15% higher hoist availability compared to those relying mainly on reactive methods.

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ABB’s Care framework provides preventive and proactive services to ensure seamless and efficient operations. This robust, standardized service framework is built around ABB’s advanced service offerings and digital technologies. Clients will benefit from enhanced performance, maximized availability, reduced instances of unplanned maintenance, improved safety, and overall savings on maintenance expenses.

Through ABB Care for Mining Automation, clients can access a customizable range of services tailored to their specific needs. These services encompass various aspects, including alarm management, cybersecurity, lifecycle management, and loop performance.

“We recognize that each mine has unique requirements, which is why we’ve developed ABB Care for Mining Automation, enabling our clients to select the optimal service solutions for their operations,” stated Max Luedtke, Global Business Line Manager for Mining at ABB Process Industries. “Since delivering our first automation system for a mine in 1975, and with over 1,200 control systems delivered to date—shaped through collaborations with some of the largest mining firms globally—we leverage the best automation technologies and our industry knowledge to provide performance-enhancing service solutions.”

ABB Care for Hoisting presents tiered service plans designed to tackle challenges across all components of the hoist system, from the powertrain to the braking systems. Each plan typically includes remote support, guaranteed response times, annual inspections, and a maintenance time bank.

“Mine hoist systems are central to many mining operations worldwide,” remarked Björn Jonsson, Global Business Line Manager for Hoisting at ABB Process Industries. “They represent the most efficient means of transporting substantial ore loads from deep underground, necessitating the highest possible levels of reliability and productivity. ABB Care for Hoisting equips clients with a pathway to adopt a predictive maintenance strategy, helping them achieve the world-class maintenance standards set by ABB while minimizing availability losses for these vital components.”

ABB’s Process Automation division focuses on automating, electrifying, and digitalizing industrial operations that meet a wide array of essential needs—from providing energy, water, and materials to manufacturing products and delivering them to market. With approximately 20,000 employees, leading technological and service expertise, ABB Process Automation aids clients across process, hybrid, and maritime industries in enhancing operational performance and safety, paving the way for a more sustainable and resource-efficient future.

As a pioneer in electrification and automation, ABB enables a more sustainable and resource-efficient future. The company’s solutions merge engineering expertise and software to optimize manufacturing, logistics, power supply, and operational processes. With a legacy of over 140 years, ABB’s more than 105,000 employees are dedicated to driving innovations that propel industrial transformation.

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